Language: English | Español Adjust text size: Default Font Sizedefault | Increase Font Sizeincrease | Decrease Font Sizedecrease  
Pharmacy Locator Drug Pricing Free Drug Card Helpful Links
 

Dispute Resolution Procedure

Except as otherwise required by applicable state law, the following is the Program’s dispute resolution procedure:

If for any reason you become dissatisfied with the level of service provided by the Program, you may contact our Customer Service Department, toll-free, at: (877) 684-0032.

The Program’s cardholders always have the option of filing a complaint or asking any question in writing. Please address your inquiries to:

Program Name
c/o EnvisionRxOptions
P.O. Box 89698
Tampa, FL 33689-0411

The Program will provide a written response to your inquiry within fifteen (15) days of receipt. When submitting your inquiry please include the following:

  • Your name, address and telephone number
  • The details surrounding the reason for your inquiry or complaint
  • Information concerning the efforts that you have made to resolve the matter
  • All responses that other parties have made in response to your complaint
  • How you would like to see that matter resolved
 
Home  |  Free Drug Card  |  Pharmacy Locator  |  FAQs  |  Drug Pricing  |  Helpful Links  |  Terms & Conditions  | 
Dispute Resolution  |  Contact Us
THIS IS NOT INSURANCE
Copyright 2019